Returns & Exchanges
At BOOSTIVA, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange for your order.
Initiate Your Request
Log into your BOOSTIVA account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Package Your Items
Securely pack the products in their original boxes, ensuring all tags are attached and the Return Authorization form is included inside the package.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing